Not able to access pro sections library - Forum | JoomShaper
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Not able to access pro sections library

Asked by blue_Shift 2 years ago Last activity 2 years ago

Though I just renewed, this was happening before I updated my subscription

J 4.4.0
SPPB 5.1.9
PHP 8.1

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5 more replies

Kieron

Same here ... I have a Developer Plan which was top in the day ... Now I cannot Accrss PRO ... What is Pro ???

blue_Shift Asked this

Also, the confimation email I received with the subject line "Your Developer Delivery Information" was empty.

Full header and email in Hidden Content below

blue_Shift Asked this

Wait - there WAS a cache file there even though caching is disabled. (why?) But I deleted it and pro sections in the library are now available.

Rashida Rahman Staff

Glad that it is working for you now:)

I'm not sure about the cache thing, from where your caching was disabled?

Best Regards

blue_Shift Asked this

I think the cache was because I did not yet have the page attached to a menu item. Now that it is, the page is no longer caching.

Rashida Rahman Staff

Good to know:)

Kieron

My mistake ... I accidentally instadded the free version .... I reuploaded the Pro version, entered my licence number and now I have access to all Pro items.

Rashida Rahman Staff

Hi Kieron,

Glad that your issue has been fixed now:)

Have a nice day!

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