Problem Upload Picture Blog Options - Question | JoomShaper
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Problem Upload Picture Blog Options

MT

Martin T.

Helix Framework 2 years ago

I have a problem that I can't upload images under blog options. The bar loads and when it has finished loading, no image appears. There is no error message. The website runs on a Windows server under xampp. I only have this problem with PHP version 8.x I switch back to PHP version 7.4. Then I can upload pictures. The settings are set as follows.

In the hidden content you find the PHP-Settings

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5 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #109156

Hi there!

Which template you are using there, please?

You may check this too:

https://www.joomshaper.com/documentation/helix-framework/helix-ultimate-2/troubleshooting-faq#i-cannot-upload-images-in-blog-options

Best Regards

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MT
Martin T.
Accepted Answer
2 years ago #109330

Dear Support, we use the Template Newsberg. Yes I have check the Setting. The memory_limit is 256mb. I have send you the PHP settings in the hidden content.

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MT
Martin T.
Accepted Answer
2 years ago #109505

Dear Support, how can the problem be fixed? Regards

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #109701

Hi,

Sorry for the delayed response.

The Newsberg template is not compatible with PHP 8 yet, it will get the compatibility soon. You may try with PHP 7.4 for now. Here is our plan: https://www.joomshaper.com/blog/latest-php-compatibility-for-templates-and-extensions

And we are on the way of bringing the plan live. Here you will see some blogs about it:

https://www.joomshaper.com/blog/releases-updates

Best Regards

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MT
Martin T.
Accepted Answer
2 years ago #134916

Hello dear support team,

I wanted to inquire about the status of when the issue with uploading images will be resolved. You mentioned that PHP8 is not supported, and it has been 8 months since then. PHP 7.4.33 has reached its end of life, and PHP 8.0 will soon follow. I urgently need to create articles and be able to upload images in "Blog Media + Upload Images."

Thank you for your assistance.

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