Hi there,
sudently and after a joomla update, appeared some joomla footer bar with information about the querys etc, in the front and back office.
Can you please fix it. The website access in PM
Kind regards,
Solved
Templates
Edulif - Template Issue
Accepted answer
Marked as the solution
Ofi Khan Staff
Hello Luís Ferreira
Apology for the inconvenience and delayed response. Please go to Global Configuration and turn off Debug in System settings. I could not log in to your site for fixing because you have multi-factor authentication on.
Please let me know if you need further help.
Best regards
6 more replies
Luís Ferreira Asked this
Hi suport team, can someone please help me fixing this?
Jens W.
Hello Luís Ferreira,
if you don't have a response by Monday, please contact the CEO directly on Facebook or LinkedIn and file a complaint.
https://www.linkedin.com/in/kawshar-ahmed/
https://www.facebook.com/jkawshar
I have already spoken to the CEO about advising customers to send a complaint directly to him if they have waited and reminded for at least a week for a response.
Have a nice day and good luck.
Luís Ferreira Asked this
Hi Jens,
Hope that its not necessary. Its a small issue to get help...
But even so, this situation is bad and being the reality for customers in past couple of months
Regards,
Luís
Luís Ferreira Asked this
Almost 2 weeks with this ticket open and still no reply?!
Luís Ferreira Asked this
Hi Ofi Khan,
Thank you for the support. Is solved.
Kind regards,
Luís
Ofi Khan Staff
You are welcome 😊
I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on
This will inspire us to improve.
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