All Content are Gone After Updating SP Pagebuilder - Question | JoomShaper
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All Content are Gone After Updating SP Pagebuilder

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Arceline

SP Page Builder 3 years ago

I just update our SP Pagebuilder from 1.0.9 to the latest version 3.7.5 and after that all contents on our website are gone. The only change that I made is update our SP Pagebuilder.

When I try to edit via frontend Editor all contents are there. Am I missing something? Do I need to configure something in order for those content to be shown live on our website.

Here's the website https://www.bookkeepingcentral.com.au/

I try editing a certain page via frontend editor and saw that the content is still there but it is not reflecting on the live page. I even try to adding some text on the page and save it to see if it will reflect and be published on the site but still no content is published on the site.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #776

Hi Don't you keep any backup? And you have to update it gradually. There are so many difference between these two versions

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Arceline
Accepted Answer
3 years ago #777

I have, It's on Akeeba backup but I'm not sure how I can restore it. No restore button showing.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #788

you can follow this https://drive.google.com/file/d/1bR9Lt3PUOn_C9Kbmv8JJeXn9VIEPg43z/view

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Arceline
Accepted Answer
3 years ago #796

After I restore the backup what will happen next? Our pagebuilder will be back to 1.0.9? The reason why I update our pagebuilder because we do have an issue with a certain page and was advised to update the pagebuilder to resolve it.

Please refer on the link below https://www.facebook.com/arcelinealcasabas/videos/3705969812757616

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