I have a problem after installing SP Page Builder - Forum | JoomShaper
Staff replied SP Page Builder

I have a problem after installing SP Page Builder

Asked by Buethe 3 years ago Last activity 3 years ago

Hello Support Team,

I have a problem after installing SP Page Builder.

  1. Joomla! 3.10.11 newly installed
  2. then SP Page Builder 3 installed
  3. then Helix Ultimate installed (helix_ultimate_plugin_pkg_2.0.12.zip)

All installations are OK

all new modules activated
all new plugins activated

Template not visible in the template list
shaper_helixultimate - default
Where is the mistake?

thanks for your help
Rosemarie

1 reply

Toufiq Senior Staff
3 years ago

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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