Yes, need help here too - same issue

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

Hi Toufiq. Thanks for your response.

Hi Toufiq - I might solved it on my own. I hope further updates won't have this kind of impact anymore. Best Ralf

We are trying to improve our support quality. Thanks