Error Error: undefined when i click save on the template manager - Forum | JoomShaper
Staff replied SP Page Builder

Error Error: undefined when i click save on the template manager

Asked by Thodoris Nikolaou 3 years ago Last activity 3 years ago

Hello

When i am on the template manager and click save i get Error
Error: undefined

Can you please tell me what to do?

1 reply

Rashida Rahman Staff

Hi there!

Sorry for your issue.

I have checked and the template you are using is not from us. https://prnt.sc/c6H75BCImt_U
Have you asked your template provider about it already? If so what they have responded?

Moreover, there are so many updates pending too. https://prnt.sc/pCZq356QSEW5
If your template is compatible with latest Helix Ultimate framework, then please update the system plugin to the latest version.

Also the PHP version also low. It should be at least PHP 7.4.

Best Regards

Log in to reply.