Helix Framework - SP Page Builder Problem? - Question | JoomShaper
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Helix Framework - SP Page Builder Problem?

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Andrej

Helix Framework 2 years ago

I have installed FrameWork Helix Ultimate, but here is the free version of SPPage builder only. I then installed SP Page Builder Pro 3.8.9 and all my content disappeared. Where is the problem please?

Best regards Andrej

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7 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #110769

About "PRO" - please clear browser cache it's OK and was OK when I checked last time.

look - your site screenshots

info_803_2023.jpg

info_804_2023.jpg

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #110721

Hi Anderej,

We have to get access to back-end to tell & help more.

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Andrej
Accepted Answer
2 years ago #110724

Hi,

access in hidden content.

Please, go on frontend page and click on Edit Page

best regards Andrej

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #110733

I checked and I see Pages and I was able to add new one.

I cannot compare was it was with what is now. Only you saw it.

If you done only few small changes, maybe start with new page.

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A
Andrej
Accepted Answer
2 years ago #110740

Hi

please go on frontend and click on "Edit Page", content content disappeared. I haven't made any changes.

best regards Andrej

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A
Andrej
Accepted Answer
2 years ago #110767

and this is next problem, still free version of SP Page builder even though I installed the pro version.

best regards Andrej

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #110770

For editor use browser: Firefox, Chrome, Safari - for sure on those should work.

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