Joomla Update 4.0.2 - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!

Joomla Update 4.0.2

PC

Philip Cabezas

Template 2 years ago

Hello,

I just purchased the Business licencse and I updated my Joomshaper Templates, and extensions. After backing up my website with Akeeba Backup I am having a " Error: 0 ". After reading documentation I still need some advice or assistance.

My website url is: https://genesisprocarpetcare.com/

0
6 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #111729

I found a source of problem, your Breezingforms component (!) is not J4 ready - and made that mess on both front-end and back-end view. There is evidence that it doesn't work also with Joomla core template

info_870_2023.png

Nor in admin area :( info_871_2023.png


Suggested Solution: uninstall it and install use more trusted Form Builder, for example, Form Builder addon (SPPB) or Convert Form. Our Joomshaper support mission (@Ofi and Mine) has been accomplished, now your webmaster steps are necessary.

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #111279

Hello Philip Cabezas

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

0
PC
Philip Cabezas
Accepted Answer
2 years ago #111717

Every time I try to log into the backend there is nothing to log into anymore. It just has a JROOT/... error now.

0
PC
Philip Cabezas
Accepted Answer
2 years ago #111719

I figured it out, but I still get the error on some web pages on the site. I did manage to create a user to log in with.

0
PC
Philip Cabezas
Accepted Answer
2 years ago #111720

I still get error for quote page.

0
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #111726

@Phil, let me check it.

0