Options Doesn't Display - Question | JoomShaper
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Options Doesn't Display

PB

Petr Benes

SP Page Builder 2 years ago

Hi,

the options menu does not display, see screenshot: https://prnt.sc/NHk2ZaqMa-nD

SPPB 4.0.9

Thanks

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8 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #112117

Hi there!

Sorry to hear that.

It is looking okay at my end: https://prnt.sc/qDaiFfX_zJ_6

Would you please share your system info more? Your admin access will be better too.

Best Regards

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PB
Petr Benes
Accepted Answer
2 years ago #112125

It was fresh installation of SPPB 4.0.7, than upgrade to 4.0.8 and than 4.0.9. I'm not sure when that happened.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #112201

Thanks for the info. Can I have your admin access details here, please?

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PT
Paul Trouw
Accepted Answer
2 years ago #113048

What was the solution? I have the same problem with one page, the "builder-modal-body" window is empty except the Save option. Another page is fine by the way.

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PB
Petr Benes
Accepted Answer
2 years ago #113073
Admin info in hidden content. I have the same issue also on another website on another hosting...
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PB
Petr Benes
Accepted Answer
2 years ago #113342

I have updated to 4.0.10 and this problem still remains. I need to fix it.

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PB
Petr Benes
Accepted Answer
2 years ago #115597

Hello, will you ever solve this issue?

And I have another one, I can't edit the pages: https://prnt.sc/7Xg_NzniFNo7

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #116205

Hi Petr Benes,

Sorry for your experience.

Please remove the credentials from this post as it will be visible to the post owner also. Always add sensitive information in the hidden content box of your own post.

Best Regards

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