Page Builder Not Working , Templates Not Compatible With Php , Very Disappointed... - Question | JoomShaper

Page Builder Not Working , Templates Not Compatible With Php , Very Disappointed...

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toronaios

General 1 year ago

Ιn the last year after the upgrades, and where somehow the extensions worked and cooperated, and we could do some work, in the last time there were many incompatibility problems and of course we waste time looking for a fix or a solution to something that we paid for to work. .. and I really have a problem with page builder and with the tamplates. I'm reading about incompatibility with the php version, but is there really any solution to get us to work with your extensions and templates without wasting our time searching for solutions in articles and forums? Thank you, but you are not responding to the seriousness you used to have.

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1 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #112081

Hi there!

Please take my apology for your experience.

Most of the Helix Ultimate and Helix 3 based templates has got Joomla 4 and PHP 8 compatibility, rest of them will get soon. Here is our plan: https://www.joomshaper.com/blog/latest-php-compatibility-for-templates-and-extensions

And we are on the way of bringing the plan live. Here you will see some blogs about it:

https://www.joomshaper.com/blog/releases-updates

And for a huge number of support requests everyday, we are facing difficulty to respond quickly. We are trying to overcome this situation. Hope you understand.

Best Regards

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