Background video was working now isnt? - Forum | JoomShaper
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Background video was working now isnt?

Asked by Richard 3 years ago Last activity 3 years ago

I built this site on a temp domain and the background video was working perfectly, since using Akeeba to backup and transfer the video wont show up, despite re uploading and trying other videos etc, it just wont show, the paths are 100% right.

this is it working: https://fwork.temp-gingerweb.com (underneath the Instagram feed "Blow your Own Glass")

The live site (which isnt live yet login in hidden content) is here: https://www.fireworkglassstudio.co.uk/

I even imported the template from the build site and tried that section as a saved section, where am i going wrong please?

Accepted answer

Marked as the solution
Paul Frankowski Senior Staff
3 years ago · edited

Richard, becuase you still have SPPB 3.x you have easier life, you can use back-end editor. Click at "tools" icon. It's also on front-end editor, but here all is more clear.

info_1028_2023.jpg

20 more replies

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Mehtaz Afsana Borsha Staff
3 years ago

Hi

Thanks for contacting us. It seems ok on my end. Could you please give me any screencast of your issue?

-Regards.

Richard Asked this
3 years ago

the section Blow your own glass should have a background video but it isnt playing or showing at all, there is just a beige backgriund - please help me get the gideo to work and then this sute can go live

it is the live site where it isnt wirking

https://www.fireworkglassstudio.co.uk

Paul Frankowski Senior Staff
3 years ago

@Richard, if I may....

Firefox/PC - video is playing

info_896_2023.gif

info_897_2023.gif

Paul Frankowski Senior Staff
3 years ago

please test from different browser , laptop etc.

Richard Asked this
3 years ago

that is the top slideshow i am referring to the lower section with the green beige background with this text over it this should have a video playing in the background

Blow Your Own Glass..
Private lessons available

If you have ever wondered how it's done and want to experience the ancient art of blowing glass for yourself, or to develop your skills, we offer a 90 minute Glass Blowing Experience as well as Private Lessons.

Richard Asked this
3 years ago

I have even tried upgrading the component toi the V4 but it didnt work, when i try and open a page to edit i just got a 404 error so have rolled it back to 3.9 again.
PLEASE can you look at this, as soon as this section is working the site can go live

It is this section: https://prnt.sc/-5aBbwQMZn48 that the background video isnt playing in?

Richard Asked this
3 years ago

Is there anyone there to help with this issue now please? I have had to make the website live with this issue wo hoping someone can assists please?

PLEASE read the above instruction as to what and where the issue is carefully.

Paul Frankowski Senior Staff
3 years ago · edited

@Richard , here is screenshort from my Firefox / Windows,:

info_952_2023.png

If you still don't believe here is evidence video, I checked top and bottom video - video is auto-playing.

Paul Frankowski Senior Staff
3 years ago · edited

Maybe use Youtube clip instead, video mp4 files may be too heavy in some cases. I have quite fast net, so I don't see delays.

Richard Asked this
3 years ago

Ok thanks, it hasnt been working for a week or so but does now thanks.
If i use Youtube to disiplay the video it isnt wide enough, how can i didplay the background videos from Youtube and get them to fill the width of the website please?

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