Hi

Thanks for contacting us. Make sure you have SPPB pro installed. Then please clear your Joomla and Browser cache, then check again.

-Regards.

Hi there!

Sorry for your issue.

Kindly, download the latest version of SP Page Builder Pro from here and install over the existing one:

https://www.joomshaper.com/downloads/extension

Then follow this: https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-4/troubleshooting#after-the-sp-page-builder-update-i-have-the-lite-version-not-pro

Hope this solves the issue for you!

Best Regards

Hello, thanks for the quick feedback. I've done this before. However, it didn't do anything! Two times the Joomla cache and once the browser cache.

Hello Rashida,

thank you for the quick help. That worked with the ZIP file, but entering "com-sp-page-builder-free.xml" in the database under search doesn't come up.

Best regards

Hi Sanja,

You're welcome and Glad that it worked:)

If the issue appear again, give us your access to check. It was a probable solution. I wish the issue won't happen again with you.

Best Regards