Error on upgrade from SPPB 3.8.9 to 4 - Forum | JoomShaper
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Error on upgrade from SPPB 3.8.9 to 4

Asked by Michael Valcenat 3 years ago Last activity 3 years ago

Hello,

I'm presently using SPPB 3.8.9 on a site for which I baught a template. Version 3 came with it. I have a version 4 Pro license and would like to upgrade but when I try, i get this error:

Warning
JInstaller: :Install: Error SQL Duplicate column name 'catid'

What should I do ?

2 replies

Rashida Rahman Staff

Hi there!

Sorry for your experience.

Please follow these steps:

  1. Make backup of Joomla database (use Akeeba Backup or hosting panel)
  2. Uninstall SP Page Builder component (each and every instances of it)
  3. Download the last version of SP Page Builder from our site and
  4. Install component from Joomla admin installer

You will find it here under faq too:

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/faq-problems-solutions#install-error-sql-duplicate-column-name

Best regards

Michael Valcenat Asked this

Hello,

After uninstalling SPPB I get a blank screen when trying to reach the backend.

What should I do ?

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