Pagebuilder Pro Form Builder is Not Sending Any Emails - Question | JoomShaper
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Pagebuilder Pro Form Builder is Not Sending Any Emails

M

Marco

SP Page Builder 2 years ago

Hi, I am actually a huge fan of JoomShaper and I think your work is great! I have noticed that many others are experiencing the same issue as me, but I have not been able to find a solution or answer on how to fix it. This is why I am writing to you now. Unfortunately, I have tried all possible ways to get the form in Helix Ultimate to work (expect smtp), but strangely, no emails are being sent from the SP Page Builder form builder set in PHP.

  1. My host allows PHP Mails
  2. Joomla is sending emails normaly
  3. for now i can not test smtp because i have no access to that

Will be lovley to get soon help for that !

MM

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9 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #115122

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Please provide me the correct Joomla administrator access to check the issue? I will check & get back to you soon. 

Username and password do not match or you do not have an account yet.

-Thanks

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MZ
MIROSLAW ZAWISLAK
Accepted Answer
2 years ago #115164

Hi, I have the same problem with Form Builder Pro, after migrating to Joomla 4. I am using an SMTP server.

  1. Emails are not sent from the form.
  2. Joomla 4 is sending emails normaly.

MZ

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #115268
<1>@mzrejsy.pl Will you please provide me the Joomla administrator access to check the issue?

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MZ
MIROSLAW ZAWISLAK
Accepted Answer
2 years ago #115313

Done!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #115400

Provide me super administrator access. Thanks

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MZ
MIROSLAW ZAWISLAK
Accepted Answer
2 years ago #115512

Done!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #115621

I just checked a fresh form builder and PHP mail instead of SMTP. It works fine. I think you mismatch the email template of the form builder. That's why occurred the problem. Thanks

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MZ
MIROSLAW ZAWISLAK
Accepted Answer
2 years ago #115675

Form Builder Pro Addon for Joomla 4 is a bit different then Joomla 3. After migrating to Joomla 4, I didn't notice this difference. Now my "Form" works fine. Thanks.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #115764

Glad to know that your problem has been solved. Thanks

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