Form Builder Setting Problem
keyjus
Greetings ,
I have a problem with the SP builder addon (Form Builder),
I had finished with the settings of Recipient Email , web server and the form items that I needed.
Although the email had been sent by form builder and Recipient Email also received , the email content beside knowing the sender email , other information was lost .
Please provide technical support regarding this issue . we appreciate your help thank you
PS: The following attachment (pictures) was the process of the testing form builder , I hope it might help get a good understanding of this issue.
Website: https://e44.tzuchi.com.tw/dep/chm_gov/index.php/other-information/contact-us
Ofi Khan
Accepted AnswerHello keyjus
Please share your administrator access here to check. Use the Hidden Content box to share the credentials.
Best regards
Ofi Khan
Accepted AnswerUnfortunately, I could not log in on your site. Please check the credentials again.
keyjus
Accepted AnswerI am sorry for the late reply
the hidden content had now paste the site link
Once again , thank you for your help
Best Regards
keyjus
Accepted AnswerDear Khan , thank you for the assist ,
i had tried and only works on the first email which is sent
then , the problem become the form builder no longer can sent the test message to our email
although form builder message from the website said had sent success , but our email box didn't received any of it after the first success email .
i had re-check the email template selection was still our email-box.
please help us to assist this new problem
Once again , thank you for helping us
Best Regards
keyjus
Accepted AnswerDear Khan
i just tried and it works ( english & chinese)
thank you so much for your support
Best Regards