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SP PAge builder not work after clean cache

Asked by Andrej 3 years ago Last activity 3 years ago

Hi,

I have a problem, after update Joomla on version 3.10.11 (PHP 7.4 SP 3.8.9 PRO). If I clear cache web site go down with error 404 - Page not found. If I copy cache directory from backup site is OK.

please where is problem?

Beste regards
Andrej

Accepted answer

Marked as the solution
Paul Frankowski Senior Staff
3 years ago · edited

Thanks, now I could login.

And indeed it's problem with Flex template itself, I I have chosen Protostar for Page and Article - they are displayed 100% OK. By now recover-copy /cache folder and contact with Apikko support or install the lastest version of template v3.9.9 (Dec 2022), now you have old 3.0.2 from 2018! So I am not surprised that may have weird bugs!

16 more replies

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Paul Frankowski Senior Staff
3 years ago

Hi Andrej,

  1. Check folders permission
  2. Disable Cache in Joomla Global Configuration
  3. Do you have this same problem with Article view or other Joomla core components as well?
Andrej Asked this
3 years ago

Hi,

thank you for your reply,

1.cache folder permission is 755

2.cache in config. Joomla is disabled.

  1. no

Best Regards
Andrej

Paul Frankowski Senior Staff
3 years ago
  1. Do you have enabled Production mode in SPPB Options? If yes, try to disable.

Can you share access to admin area.

Andrej Asked this
3 years ago

please, where is Production mode in SPPB Options?

Best Regards
Andrej

Paul Frankowski Senior Staff
3 years ago

Go to SP Page Builder and find "Settings"

BTW

I cannot login

Paul Frankowski Senior Staff
3 years ago · edited

BTW

We don't support "Flex" template - it's from Apikko developer,
that template may not work with SPPB 4.0.10 if you installed it already, as I remember it was designed mostly for SPPB 3.x

Andrej Asked this
3 years ago

please where are you from?

Paul Frankowski Senior Staff
3 years ago

EU like you

Andrej Asked this
3 years ago

But I have SPPB 3.8.9.

Paul Frankowski Senior Staff
3 years ago · edited
  1. OK, Ufff. Now unlock GeoIP for my country (PL).
  2. Do you have installed any extra cache extension?
  3. DO you have installed any SEO/SEF component?
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