Update SP Page Builder + Frontend Editor Access - Question | JoomShaper

Update SP Page Builder + Frontend Editor Access

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DigitM

SP Page Builder 10 months ago

Good morning, I am having 2 issues currently on SP Page Builder.

1/ Unable to update from V.3.8.9 to V.3.8.10. I tried by the Extensions update channel and by installing the extensions... See attached PDF. I specify that I manage to make other ies with other components...

2/ Unable to connect to Frontend Editor of SP Page Builder... I got a message saying that the security identifier does not match although it was working perfectly last week :(

Thanks for your feedback.

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1 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 10 months ago #116015

Hi there!

Sorry for your experience.

I have just tried to login to your backend but the credentials you provided doesn't match.

However, you may try the following faq:

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/faq-problems-solutions#install-error-sql-duplicate-column-name

Best Regards

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