Form is not sending mails - Forum | JoomShaper
Staff replied SP Page Builder

Form is not sending mails

Asked by gun 3 years ago Last activity 3 years ago

Can you please see why tis simple form is not working? (I have set the recipient email of course)
I test the joomla and it sends mail via php as you see here:

Sent: The email was sent to **** using PHP Mail. You should check that you've received the test email.
Received: This is a test mail sent using "PHP Mail". Your email settings are correct!

sp pagebuilder 4.0.10
joomla 4.3.1

4 replies

Toufiq Senior Staff

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

gun Asked this

Sorry, the site is live and I can't give any credentials.
By the way, Joomla sends text mail ok, joomla default contact form works fine and finally another 3rd party form component wokrs fine.
So it is 100% sp page builder issue.

Toufiq Senior Staff

Will you please share an screenshot of form builder email template section?

Specific area subject field.

gun Asked this

Sure.
Here it is

https://snipboard.io/rN43f7.jpg

(the emails you see in the images, are fake. Originaly I used the correct ones)

Toufiq Senior Staff

Looks fine. But, Without checking can't provide any solution.

Toufiq Senior Staff

Waiting for your response. Thanks

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