Forms entrys not send - Forum | JoomShaper
Staff replied SP Page Builder

Forms entrys not send

Asked by enrico 3 years ago Last activity 3 years ago

Hello,
by submitting a form of Pagebuilder Template the mails is not being sent.
The test from the server itself works without problems. Only the form will not react to my task.

Form and the page itself, where the form is on, are created today.

https://meiers-familienbaeckerei.de/ueber-uns/stellen.html

4 replies

enrico Asked this

poor support.... good tool, but horrible company! No answer in betwen two weeks!
Changed the form to something external.....

Mehtaz Afsana Borsha Staff

Hi

Thanks for contacting us and sorry for the delay. Please use a recipient email address in the field and use Global Configuration email address in the From Email field. Make sure that both emails are not the same. You will get an email on the recipient email address whenever someone fills out the form.

https://prnt.sc/iicp_d9PBlGU

-Regards.

enrico Asked this

http://webdesign.emidee.de/Pic.JPG

there you can see, that this already was taken place. Only the version seems to differ, because that options were found somewhere else.

Mehtaz Afsana Borsha Staff

Hi

Is it possible to give me a screenvideo of your issue?

enrico Asked this

since today (suddenly) all works well..... Ticket can be closed....

Mehtaz Afsana Borsha Staff

Glad to know that, you can now close this post by accepting the answer.

Paul Frankowski Senior Staff

If I may...

Sometimes it's caused by server security settings, and you even don't know about that.
Then only Hosting Support may help.

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