We were using SP PB 3 Pro and updated to 4. When you hover over an addon the move icon shows, but they don't move over to the page. We reinstalled several times PB, cycled through PHP 7.4, 8, and 8.1, selected different device views (e.g., laptop, desktop), and tried the different PB Design Menu locations and nothing. We run Akeeba Admin Tools; we disabled and nothing. Also tried different browsers and OS. We also have the domain name in the license list on your site.
So not sure what is going on. Any suggestions? Are we able to roll back to 3? If so, just reinstall or other procedure? Thanks in advance.
Joomla v4.3.1
PHP 8.0
Page Builder 4.0.11
Helix Ultimate 2.0.13