Bug After Update Strings - Question | JoomShaper

Bug After Update Strings

Guillaume Langlais

Guillaume Langlais

General 10 months ago

Hello Team,

just update SP Strings template and module. Update J3 to J4

Error on database: https://youtu.be/Rc6pZ9-294w

Thx

0
14 Answers
Guillaume Langlais
Guillaume Langlais
Accepted Answer
10 months ago #119211

Hello, i see today all my tables interclassements are "utf8mb4_unicode_ci" Except New SPPB and Strings tables are "utf8_general_ci"

Could it be the problem ? (But i have same things on other websites)

Thx

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 10 months ago #119829

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access & database access to check the issue? I will check & get back to you soon. 

-Thanks

0
Guillaume Langlais
Guillaume Langlais
Accepted Answer
10 months ago #119887

Hello Toufiq,

thank you very much, all access in hidden section. Tell me if the information for database access are ok, i don't really know how to give you the access. Database is on IONOS

Have a good day

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 10 months ago #119962
0
Guillaume Langlais
Guillaume Langlais
Accepted Answer
10 months ago #120010

Hello Toufiq, i give you my access to Ionos

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 10 months ago #120125

Check the screenshot.

0
Guillaume Langlais
Guillaume Langlais
Accepted Answer
10 months ago #120225

Hello Toufiq, i don't know why, i'm not alerted by email in this feed.

So, sure, because it's not me, Ionos want to verify your "identity". It will ask you differents questions each time. I'm disapointed, i don't know how to give you access on phpmyadmin to my database. I would give you all what you want and what you need but it seem to be difficult.

Have you the good method ?

Thank you very much

0
Guillaume Langlais
Guillaume Langlais
Accepted Answer
10 months ago #120226

I give you the database.sql

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 10 months ago #120241

Please check your site. Thanks

0
Guillaume Langlais
Guillaume Langlais
Accepted Answer
10 months ago #120352

Hello Toufiq,

i have you have work hard on my website, thank you very much. The page "Albums" is broken. Seem to be an issue with SP Strings Module after your action.

Thx

0
Guillaume Langlais
Guillaume Langlais
Accepted Answer
10 months ago #120357

Toufiq,

don't loose time for this moment, seem to have a problem Ionos. I comeback to give you information quickly when servers will work good Thx

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 10 months ago #120364

Please check now and let me know. Thanks

0
Guillaume Langlais
Guillaume Langlais
Accepted Answer
10 months ago #120456

Thank you very Toufiq, all is OK now. Have a good day

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 10 months ago #120458

You are most welcome. Will you please spend some to write a review about our product and support quality? 

https://extensions.joomla.org/extension/sp-page-builder/

https://www.trustpilot.com/review/www.joomshaper.com

0