Mobile Background Video Error - Question | JoomShaper
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Mobile Background Video Error

acvmultimedia

acvmultimedia

SP Page Builder 4 years ago

Hi,

I have put a video as background and in the desktop version there is no problem but in the mobile the screen stays grey and once I scroll is when the video loads.

This is the url https://www.ordizia.eus/ordizia-bizi-herria

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4 Answers
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Devrim Eryüksel
Accepted Answer
4 years ago #10639

hello.

i have same problem. here you can read: https://www.joomshaper.com/forum/question/2499

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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 4 years ago #10682

Hello there,

Autoplaying video is needed user interaction(for example: scrolling) to start on mobile browser. You can check Chorme's Autoplay Policy here.

Thank you!

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Devrim Eryüksel
Accepted Answer
4 years ago #11039

Hello Sakib,

thank you, i understand it. but i have implemented two pages: https://www.iller-shuttle-service.de and https://www.mbf-transporte.de/

both with a video background. in both page working autoplay on android. but same video work not in my actual project: https://www.devrim-eryuksel.de/k-clean/

what could be different?

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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 4 years ago #11100

Hello there,

Please, double check all the sites. I cannot find any problem there. All the videos are running smoothly.

Whatever, if you find the issue remains the same, make a video of it and share with us so that we can check again.

Thank you!

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