Mobile background video error - Forum | JoomShaper
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Mobile background video error

Asked by acvmultimedia 5 years ago Last activity 5 years ago

Hi,

I have put a video as background and in the desktop version there is no problem but in the mobile the screen stays grey and once I scroll is when the video loads.

This is the url https://www.ordizia.eus/ordizia-bizi-herria

4 replies

Muntasir Sakib Staff

Hello there,

Autoplaying video is needed user interaction(for example: scrolling) to start on mobile browser. You can check Chorme's Autoplay Policy here.

Thank you!

Muntasir Sakib Staff

Hello there,

Please, double check all the sites. I cannot find any problem there. All the videos are running smoothly.

Whatever, if you find the issue remains the same, make a video of it and share with us so that we can check again.

Thank you!

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