Menu Off-canvas Helix Ultimate 2.0.13 do Not Show Toogle Menu - Question | JoomShaper

Menu Off-canvas Helix Ultimate 2.0.13 do Not Show Toogle Menu

R

ramherfer

General 10 months ago

Hello, good afternoon. I have the helix ultimate template installed and in the off-canvas menu it does not show the menu google to show the submenus. I have template version 2.0.13 and joomla 4.3.2 and php 8.1. https://plantaazul.com I have never had a problem with the template. Can someone tell me if it is a version problem and help me. All the best, ramiro

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8 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 10 months ago #120627

Hi,

right now seems to be OK

info_1249_2023.jpg

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R
ramherfer
Accepted Answer
10 months ago #120637
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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 10 months ago #120651

Ok, thanks for details.

Can you share access to admin area (Super User) so I would be able to check your settings. It's the main reason of that, not code bug.

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R
ramherfer
Accepted Answer
10 months ago #120675

Sure no problem. Please note that it is a production site.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 10 months ago #120680

Please note that it is a production site.

Yes, I noticed. It also means that it should be fixed fast ;)

checking... thx for access

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 10 months ago #120681

fixed, I only touched menu module settings.

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R
ramherfer
Accepted Answer
10 months ago #120683

Thank you very, very much Please, what happened? I was not able to see it

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 10 months ago #120691

I only touched menu module settings.

Sometimes all you need to fix something, is go to module, and Save settings.

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