Hello,

I think you got help from Paul 6 months back:

https://www.joomshaper.com/forum/question/20643

Kindly share your admin access to check.

Best Regards

hello, i have same problem too....

Anytime - You can DELETE offline.php file from template folder than orginal Joomla file will be used.

Do NOT enable Coming Soon mode while you're planning to work on the site. Use it after this period.

Hi,

Same problem here: I deleted offline.php file from the template folder to get the default offline Joomla page, but image is not showing, only text and login area...

This is clearly not the normal behavior for the default Joomla offline page, so there must be a problem somewhere... Could you please provide a fix for this?

Thanks.

If Joomla core file is used, not files from Helix based template, it's should be question to Joomla Team, not Us.

Besides you can create your own offline.php file based on our file, or Joomla core file. And adding a single image using HTML code is just 90sec.

WHERE do I add the image with HTML code? I am not a PHP developer. I looked at offline.php and the code is all foreign to me. I just want to add a simple image to the offline mode.

Sorry, but we don't teach HTML/PHP here, Support Policy. But you don't have to be PHP coder. To do this just experiment for a few minutes or ask your friend(s) who know more.