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Issues - multiple - with Spectrum Quickstart

Asked by Paul Srch 3 years ago Last activity 3 years ago

On the Spectrum quickstart package:

  1. Immediately after installation, there's a message on the home page that says "Unable to find a user with the ID: 962"
  2. In the back end, it says there are post installation messages, but clicking the button tells me that they have all been read. Using the trick of changing 700 to 211 in the url shows the same thing - all message read.
  3. In the back end, in Page Builder Pro, when I look at the home page and click on the options for the slideshow, I get the following message: "Update Addons!Uh-oh! Seems like you have some outdated addon structures. Please update your overridden addons to the modern structure for seamless editing!"

The site - at a temporary location - is https://paulsrch.com. The quickstart package was downloaded yesterday, and all the plugins and so on were updated.

3 replies

Oldest first Newest first Most helpful
Osho Nisarga Foundation
3 years ago

I have the same issue and don't know the solution yet.

Toufiq Senior Staff
3 years ago

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access & database access to check the issue? I will check & get back to you soon. 

Immediately after installation, there's a message on the home page that says "Unable to find a user with the ID: 962"

Need database access & Joomla administrator access.

In the back end, it says there are post installation messages, but clicking the button tells me that they have all been read. Using the trick of changing 700 to 211 in the url shows the same thing - all message read.

Need Joomla administrator access

Opened the modal popup addon in "edit" mode the Message: "Update Addons! Uh-oh! Seems like you have some outdated addon structures. Please update your overridden addons to the modern structure for seamless editing!" appears!

Wait for the template update. Cause, Page Builder changed the sctructure. That's why displayed this message.

-Thanks

Paul Srch Asked this
3 years ago

I would prefer to do the database update myself; what do I need to do? Since this seems to be a common issue (note that someone else mentioned it), putting the solution here would be helpful to more than just myself.

I've added my Joomla admin credentials in the hidden area.

When will the template be updated? I would like to get this resolved soon.

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