Bug Sp Page Builder 5.01 - Question | JoomShaper
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Bug Sp Page Builder 5.01

M

Massimiliano

SP Page Builder 2 years ago

Hello, when you try to change icon in featured addon you get an error: https://prnt.sc/hsamfNI3dUB6

Please fix urgently

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14 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #122367

Hi Massimiliano,

  1. please give me a full template name.
  2. check if that addon wasn't or was overriden by template, check template folders.

(2) this may be a reason of that bug.

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M
Massimiliano
Accepted Answer
2 years ago #122377

Hi, the template is a commercial theme called gantree: https://themeforest.net/item/gatree-gardening-and-landscaping-joomla-4-template/43191309

What does mean: check if that addon wasn't or was overriden by template, check template folders?

I don't understand what i have to do.

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M
Massimiliano
Accepted Answer
2 years ago #122381

Hi, i checked on the theme folder and i could not find any override... i attached admin access data... to reproduce the error, just check feauture addon and try to change icon

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #122384
  1. Thanks

  2. Do you have "feature" addon folder name here

templates\ut_gatree\sppagebuilder\addons\feature

If yes, for testing purpose rename folder name ! For example to "old_fea_ture"


If it will help, please contact with template seller/developer to update overriden addons. Probably they were taken/created for SPPB 3x only.

Only If will not help or you don't have that folder, let me know...

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M
Massimiliano
Accepted Answer
2 years ago #122399

Hi, seems they created their own addons: https://sitodemo.org/fme-europe/Screenshot_1.jpg

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #122403

ok, thx

Q: are you able to change icon inside Icon addon?

create a new page with icon addon. and also add there feature addon and check both - just in case.

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M
Massimiliano
Accepted Answer
2 years ago #122405

NO, the error appear with all addons...also with icon in form builder addons...

https://sitodemo.org/fme-europe/Screenshot_2.jpg

https://sitodemo.org/fme-europe/Screenshot_3.jpg

i gave you ftp access and admin access

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M
Massimiliano
Accepted Answer
2 years ago #122513

hi, why you don't support me anymore? You stopped to answer....please solve the issue! I gave you all data access..

thanks

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #122516

Time zone difference, I didn't stop.

Let me look into now.

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M
Massimiliano
Accepted Answer
2 years ago #122517

ah ok...sorry:)

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #122518

I have to ask our developer, indeed I noticed the problem.

I will let you know soon, yes - today.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #122520

We found a reason, it's problem with TinyMCE editor and custom icons somehow - it will be corrected in one of upcoming update : )

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M
Massimiliano
Accepted Answer
2 years ago #122521

Great!!!!!!!!!!!!! Thank you so much;)

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #122526
  1. SPPB 5.0.x by now support only those 3 custom icons package IcoFont, IcoMoon & Fontello. After installation. Info: https://www.joomshaper.com/documentation/sp-page-builder/custom-icons Other custom icons can cause problems, that's why we had to disable them on your website.
  2. Yes, you can use now all addon that use icons. All is OK as it should be.

info_1301_2023.gif

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