SPPB 5, Opt-in Form - Question | JoomShaper
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SPPB 5, Opt-in Form

PL

Polska LU

SP Page Builder 2 years ago

I try to use AcyMailing with the Opt-in Form

The problem is that when I try to subscribe I ger the error: Some problem occurred, please try again.

BUT the user is registerd and get the confirmation email.

When I try to register with an already registerd user I get the error: udefined

So there is something wrong with th eerror messages.

See my private data

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9 Answers
PL
Polska LU
Accepted Answer
2 years ago #122823

I tested this feature on your demo pages. On every on such pages there is the same error. So there is a real bug.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #122966

Hello Polska LU

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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PL
Polska LU
Accepted Answer
2 years ago #122974

The password is added. Unfortuanately your preset colors do not work well. Thefore this strange backgroud - in another case you do not see what are you writing.

After my debuging it looks like that the response from the Ajax request consista a wrong status. On another of my services I use the standard AvyMailing modul and it works well.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #123592

I have shared the issue with the developer team. They will check it.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #123782

Your site is showing 404 not found now.

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PL
Polska LU
Accepted Answer
2 years ago #123790

You told me: I have shared the issue with the developer team.

So I deleted the test page. I can do it one more tie if you want?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #123800

The developer team shared a fix. It works on our end. I will test it on your site. Please enable the access.

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PL
Polska LU
Accepted Answer
2 years ago #123903

It works well after upfrading to Version: 5.0.5

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #127956

Thanks for the feedback.

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