Staff replied SP Page Builder

ERROR instalar sp page builder joomla 3x

Asked by Dagoberto Torres 3 years ago Last activity 3 years ago

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JInstaller: :Instalar: Error SQL Duplicate column name 'catid' SQL=ALTER TABLE #__sppagebuilder ADD catid int(10) NOT NULL DEFAULT '0' AFTER published;
Extensión Actualizar: SQL error procesando la consulta: Función de la base de datos fallida con el número de error 1060
Duplicate column name 'catid' SQL=ALTER TABLE #__sppagebuilder ADD catid int(10) NOT NULL DEFAULT '0' AFTER published;
SQL =
ALTER TABLE #__sppagebuilder ADD catid int(10) NOT NULL DEFAULT '0' AFTER published;

5 replies

Dagoberto Torres Asked this

3 years ago

tengo este problema al instalar el componente en una instalación de joomla 3.6

Rashida Rahman Staff

3 years ago

Hi There!

We only communicate in the English Language, please help us by translating your issue.

However, Which version of SPPB you are trying to install? Was there previously SPPB existed?

Best Regards

Dagoberto Torres Asked this

3 years ago

hello

I am installing version 3.8.10 sp page builder pro on joomla 3.6

Dagoberto Torres Asked this

3 years ago

Apparently there was an SPPB free installation but someone uninstalled it.

Rashida Rahman Staff

3 years ago

Hello,

Usually, there is no need to uninstall SPPB lite version before installing the Pro version.

https://www.joomshaper.com/documentation/sp-page-builder/installation-update#span-style-font-weight-400-sp-page-builder-from-lite-to-pro-span

But as you have uninstalled it, please make sure each and every instances of the previously installed SPPB version are removed carefully. If there is any admin module or other staff left, it can cause this issue what you are facing.

If you want, you can give me access to check your issue.

Please update your Joomla version too. And keep full site backup before trying anything new.

Best Regards

Dagoberto Torres Asked this

3 years ago

Attached I send you corresponding accesses

Dagoberto Torres Asked this

3 years ago

Could you tell me the procedure to uninstall SPPB manually?

Rashida Rahman Staff

3 years ago

Hi Dagoberto Torres,

Please take my sincere appology for not being there.

I have checked your backend, there I have found an instance of SP Page Builder. Here is a screenshot:

https://prnt.sc/7W4FV6CrTcl1

Kindly go to this Path using hosting panel: /var/www/html/research/administrator/components/com_sppagebuilder

And this Path too: /var/www/html/research/components/com_sppagebuilder

Then remove com_sppagebuilder folder from both location.

Clear your Joomla and browser cache. It should let you install SP Page Builder Pro then.

Best Regards