Hello,
I got an issue with sppb, after an update i have this message :
Failed opening required '/homepages/28/d844357378/htdocs/clickandbuilds/Joomla/Adimo/administrator/components/com_sppagebuilder/editor/helpers/AddonsHelper.php' (include_path='.:/usr/lib/php8.0')
Could you please help me to resolve this?
Thanks
Does it solved your issue?
Hi there,
I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon.
-Thanks
i find the answer ! thanks
Glad to know that your issue solved. If you explain in details then it would be better for another users. Thanks
Have the same:
Failed opening required '/mnt/web003/c1/72/511333472/htdocs/kabelmetal/administrator/components/com_sppagebuilder/editor/helpers/AddonsHelper.php' (include_path='.:/opt/RZphp80/includes')
Would be fine to know how to work it out
Create a new forum post and share your forum post URL. I will check your issue. Thanks
I had the missing Folders "AddonsHelper.php" that i found in a quickstart template.
yep
Thanks for the confirmation. :)
Hello,
I ve the same problem than Cedric Niango, I ve tried to solved the problem like him but impossible ton find the AddonsHelper.php files in the Quickstart template.
Coud someone help me?
Best regards
Will you please provide me the Joomla administrator access to check the issue?
Dear Toufiq,
Please find below the credentials.
Username and password do not match or you do not have an account yet.
Now it's ok sorry
Still, it doesn't work for me. Would you please check again and let me know? Thanks
It's now ok, I can connect with your credentials.
Please check & let me know. Thanks
It work well, thank you
Could you tell me which problem it was?
Just installed a fresh package of the Page Builder. Thanks
Dear Toufiq,
You solved my problem one month ago, but now I ve tried to update SP Builder from 4.0.11 to 5.1.8 and it has broken the website. The website is no restored.
I 've tried to update joomla in 4.4.0 b ut it's the same way...
Waiting your help.
Remind me next working day. Thanks
Hello,
I'have updated my website on Joomla 4.4.1 et try to updated sppagebuider on 5.2.4
But nothing work, now.
have these errors on the front office :
require_once/home/prothesi/www/skkin/administrator/components /home/prothesi/www/skkin/components arning/com_sppagebuilder/editor/helpers/AddonsHelper.php): Failed to open stream: No such /com_sppagebuilder/helpers file or directory in /autoload.php line Failed opening required /home/prothesi/www/skkin/administrator/components/com_sppagebuilder/editor/helpers/AddonsHelper.php* (include_path=.:/usr/local/php8.1/lib/php') Retour à la page d'accueil
and these errors on the backoffice :
Error 503 Backend fetch failed Backend fetch failed Guru Meditation: XID: 344263295 + Varnish cache server
I have checked your home page & error is comes from your template.
Deprecated: htmlspecialchars(): Passing null to parameter #1 ($string) of type string is deprecated in /home/prothesi/www/skkin/templates/tz_goldena/html/layouts/chromes/astroidxhtml.php on line 28
Thank you for your reply, but I don't see this error???
The errors I ve sent to you are coming when i try to updated PB 5,2,4 :
front office : requireonce/home/prothesi/www/skkin/administrator/components /home/prothesi/www/skkin/components arning/comsppagebuilder/editor/helpers/AddonsHelper.php): Failed to open stream: No such /comsppagebuilder/helpers file or directory in /autoload.php line Failed opening required /home/prothesi/www/skkin/administrator/components/comsppagebuilder/editor/helpers/AddonsHelper.php (includepath=.:/usr/local/php8.1/lib/php') Retour à la page d'accueil
on the backoffice :
Error 503 Backend fetch failed Backend fetch failed Guru Meditation: XID: 344263295 + Varnish cache server
Now the errors are note displayed on the website because I have restored the old PB version to keep my website online.
Please create an staging site on your hosting then share your site login credential to check the issue. Thanks
Dear Toufiq,
Impossible for to setup a staging site.
I ve updated PB 5,2,4 and now you can show the errors.
Best regards
Could hou help me please?
Please provide me the FTP access. Thanks
Dear Toufiq,
Find attached the ftp access.
Thanks
Please check now. Thanks
Hello there is a similar problem, can you tell me what is the reason and the solution?
Provide me FTP access. Thanks
I send you the requested information.
I can't configure the template and it doesn't look anything like the one I bought.
I have checked your issue from my end no issue found that you have mentioned on your post. Besides, Page Builder 4 is out of support. Please use the latest version of Page Builder. Thanks
