Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

i find the answer ! thanks

Have the same: Failed opening required '/mnt/web003/c1/72/511333472/htdocs/kabelmetal/administrator/components/com_sppagebuilder/editor/helpers/AddonsHelper.php' (include_path='.:/opt/RZphp80/includes') Would be fine to know how to work it out

I had the missing Folders "AddonsHelper.php" that i found in a quickstart template.

yep

Hello,

I ve the same problem than Cedric Niango, I ve tried to solved the problem like him but impossible ton find the AddonsHelper.php files in the Quickstart template.

Coud someone help me?

Best regards

• Failed opening required '/home/xxxxxxxxx/www/xxxxxx/administrator/components/comsppagebuilder/editor/helpers/AddonsHelper.php' (includepath='.:/usr/local/php8.0/lib/php') *

Dear Toufiq,

Please find below the credentials.

Now it's ok sorry

Remind me next working day. Thanks

Hello, I'have updated my website on Joomla 4.4.1 et try to updated sppagebuider on 5.2.4

But nothing work, now.

have these errors  on the front office : require_once/home/prothesi/www/skkin/administrator/components /home/prothesi/www/skkin/components arning/com_sppagebuilder/editor/helpers/AddonsHelper.php): Failed to open stream: No such /com_sppagebuilder/helpers file or directory in /autoload.php line Failed opening required /home/prothesi/www/skkin/administrator/components/com_sppagebuilder/editor/helpers/AddonsHelper.php* (include_path=.:/usr/local/php8.1/lib/php') Retour à la page d'accueil

and these errors on the backoffice :

Error 503 Backend fetch failed Backend fetch failed Guru Meditation: XID: 344263295 + Varnish cache server

Thank you for your reply, but I don't see this error???

The errors I ve sent to you are coming when i try to updated PB 5,2,4 :

front office : requireonce/home/prothesi/www/skkin/administrator/components /home/prothesi/www/skkin/components arning/comsppagebuilder/editor/helpers/AddonsHelper.php): Failed to open stream: No such /comsppagebuilder/helpers file or directory in /autoload.php line Failed opening required /home/prothesi/www/skkin/administrator/components/comsppagebuilder/editor/helpers/AddonsHelper.php (includepath=.:/usr/local/php8.1/lib/php') Retour à la page d'accueil

on the backoffice :

Error 503 Backend fetch failed Backend fetch failed Guru Meditation: XID: 344263295 + Varnish cache server

Now the errors are note displayed on the website because I have restored the old PB version to keep my website online.

Dear Toufiq,

Impossible for to setup a staging site. I ve updated PB 5,2,4 and now you can show the errors.

Best regards

Could hou help me please?

Please provide me the FTP access. Thanks

Dear Toufiq,

Find attached the ftp access.

Thanks

Hello there is a similar problem, can you tell me what is the reason and the solution?

I send you the requested information.

I can't configure the template and it doesn't look anything like the one I bought.