5.0.6 - Question | JoomShaper
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5.0.6

NL

Niels Larsen

SP Page Builder 2 years ago

I have updated spp 4.0.11 to 5.0.6, but when I try to open Pages a sign says "Undefined". I use Joomla! 4.3.3

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17 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #126406

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Please update the 5.0.8 version.

-Thanks

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NL
Niels Larsen
Accepted Answer
2 years ago #126541

It makes no different

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #126638

Will you please provide me the Joomla administrator access to check the issue?

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NL
Niels Larsen
Accepted Answer
2 years ago #126900

The admin kodes

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #126945

Please share your site url. Thanks

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NL
Niels Larsen
Accepted Answer
2 years ago #127028
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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #127067

Trying to find out the solution. But, No clue found. Please allow me more time. Thanks

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NL
Niels Larsen
Accepted Answer
2 years ago #128067

It seems to be difficult. Is it possible to uninstall spp 5.0.6.? If so how do I do it?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #128107

Extension manager > Find out the Page Builder > Select all & click on uninstall button. Thanks

https://prnt.sc/XN1_8jRryDUI

https://prnt.sc/uMI-gwsRegkr

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NL
Niels Larsen
Accepted Answer
2 years ago #128594

I have uninstalled 5.0.6 and installed 4.0.11 and now it works. Later I must try to install 5 again. I have paid for it, so want to use it

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #128673

Let me know if you need any help from us. Thanks

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NL
Niels Larsen
Accepted Answer
2 years ago #130733

I have only got help to uninstall 5.0.6. and that was not the origal question. It was why 5.0.6 didn't work. I am still using 4.0.11. I will try to install 5.0.8 later. If it don't work I will ask again

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #133832

This is not our extension (System - Translate for SP Page Builder Pro). I have disabled this plugin and it works fine. Please contact your extension provider.

System - Translate for SP Page Builder Pro

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #130735

Sure, Let us know your feedback. Thanks

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NL
Niels Larsen
Accepted Answer
2 years ago #133735

I have installed 5.1.3, and when I try to open Pages it says "Undefined". Please help me

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NL
Niels Larsen
Accepted Answer
2 years ago #133845

thank you

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #133852

You are most welcome :)

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