Staff replied SP Page Builder

Problems

Asked by miguel 3 years ago Last activity 3 years ago

Hi, I am using the Wimble template and I can't access the JPBUILDER. I get Request failed with status code 500. how can I fix it?

4 replies

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Ofi Khan Staff
3 years ago

Hello miguel

Sorry, I could not get your issue. We do not have any product named JPBUILDER. Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur

Best regards

miguel Asked this
3 years ago

I wanted to write SP page builder, however you can infer what extension I am talking about.

miguel Asked this
3 years ago

Hi, I have a problem with another one of your templates. The Finion template. I updated the SP page BUILDER BUT THE HOME PAGE DOES NOT SHOW ME THE SLIDER.

You can see in the capture it does not show the slide. When I enter the home page from the SPBUILDER adminsitrator, the slide section is well located and with its images, but it does not show it in the front end.

Ofi Khan Staff
3 years ago

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

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