Problems - Question | JoomShaper
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Problems

M

miguel

SP Page Builder 2 years ago

Hi, I am using the Wimble template and I can't access the JPBUILDER. I get Request failed with status code 500. how can I fix it?

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4 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #127964

Hello miguel

Sorry, I could not get your issue. We do not have any product named JPBUILDER. Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur

Best regards

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M
miguel
Accepted Answer
2 years ago #127986

I wanted to write SP page builder, however you can infer what extension I am talking about.

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M
miguel
Accepted Answer
2 years ago #127987

Hi, I have a problem with another one of your templates. The Finion template. I updated the SP page BUILDER BUT THE HOME PAGE DOES NOT SHOW ME THE SLIDER.

You can see in the capture it does not show the slide. When I enter the home page from the SPBUILDER adminsitrator, the slide section is well located and with its images, but it does not show it in the front end.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #128112

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

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