SP Page Builder 5.0.8 cannot access settings page - Forum | JoomShaper
Solved SP Page Builder

SP Page Builder 5.0.8 cannot access settings page

Asked by Tom 3 years ago Last activity 3 years ago

Hello Support,

I have Joomla 4.3.4 with PHP 7.2.34 . Joomla is installed in a sub-directory, public_html/J4 . I have Helix Ultimate template installed and everything is loading fine on front end and the admin side. I purchased SP Page Builder 5.0.8 and it installed fine. When I try to access the SP Page Builder 5 component settings page from the admin, I am met with a 500 error and receive the error below in the browser console: vendors.min.js?75b58b0d58c1903d16be3e2e6a7cbbdc:2 GET https://mydomain.com/J4/administrator/index.php?option=com_sppagebuilder&task=/editor.addons&_method=get 500 (Internal Server Error) I have tried adding http://mydomain.com/J4 to the $live_site entry in the configuration.php file but it did not resolve the issue even after clearing the cache several times.  The category page works from the admin bit the settings pages, and media pages all give the error. Please advise. 

Accepted answer

Marked as the solution
Ofi Khan Staff

Hello Tom

Please upgrade to PHP 7.4 or later and then check your issue.

Best regards

2 more replies

Tom Asked this

Hi Ofi,

Thanks... that worked!

Best regards

Ofi Khan Staff

You are welcome 😊

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on 

  1. Joomla Extension Directory
  2. TrustPilot

This will inspire us to improve.

Log in to reply.