Contact Form NOT WORKING - Forum | JoomShaper
Staff replied SP Page Builder

Contact Form NOT WORKING

Asked by Martin Draeger 3 years ago Last activity 3 years ago

Hello,

I imported a block from your SP Page Builder Pro library. Inserted the Contact Us form and I keep getting an error saying "email sent failed".

I have verified that the email from Joomla is working using the config test mail feature. No problem there.

However, our form is simply not working. Can you confirm what is going on? I've entered all the info as required in the form field settings.

Would be great if someone got back to me soon.

BTW, the dev site is now live at www.grumpybaits.com

Thanks

Martin

1 reply

Ofi Khan Staff
3 years ago

Hello Martin Draeger

Apology for the inconvenience. Please share your administrator access and contact form page link here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

Martin Draeger Asked this
3 years ago

Hello thanks for the response. Before we even go further, can you tell me if the forms connect to the Joomla user db so that when a person enters a form and submits, that it gets added directly to the joomla user list?

Thanks

Marty

Ofi Khan Staff
3 years ago

It does not work like this way. The Registration Form works this way. When a user fills up an SP Page Builder form, then both you and user will get an email. Contact form is used while the user wants to send a message.

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