Backend Editor Not Saving And Showing Any Changes SP Page Builder 5.0.9 - Question | JoomShaper
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Backend Editor Not Saving And Showing Any Changes SP Page Builder 5.0.9

TomaszGrzechnik

TomaszGrzechnik

SP Page Builder 2 years ago

Next problem... I made many changes on site made by backend editor. After save and back to edited page there is no any changes!!! When I try to do it by frontend editor all is ok, changes are saved but when I open beackend I see all before changes. Litlle strange and frustrating.

Has anyone noticed that no changes are shown and saved in the backend?

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14 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #128702

Hi there!

Sorry for your experience.

I have just checked with my SPPB 5.0.9 version and changes are reflecting here.

Would you please clear your Joomla and browser cache, then check again?

Which PHP version you are using there?

Best Regards

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TomaszGrzechnik
TomaszGrzechnik
Accepted Answer
2 years ago #128710

Hi Rashida, Cache in Joomla and browser was cleared many times. Its first what I'm doing when are problems. PHP 8.0

I see strange problem, article what I want to edit have paddlock on right, of course I click on it to unlock, but paddlock still exist. After that I see:"Action performed successfully".

On forum is new post with that same problem: Bug In SP Page Biulder @Esteban

https://www.joomshaper.com/forum/question/27240

I think it's not only my problem.

And please explain me why when I refresh SP Page Builder Page (F5 in browser) I recive 404 error?

Original page: https://siteadress/administrator/index.php?option=com_sppagebuilder&view=editor&tmpl=component#/pages?filter=%7B%22limit%22%3A%2210%22%2C%22sortBy%22%3A%22title%22%7D&page=1

after clicking F5: https://siteadress/?option=com_sppagebuilder&view=editor&tmpl=component#/pages?filter=%7B%22limit%22%3A%2210%22%2C%22sortBy%22%3A%22title%22%7D&page=1

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #128810

Hello,

Can I have your admin access to check? Those links are not accessible to me surely.

Have a nice day!

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TomaszGrzechnik
TomaszGrzechnik
Accepted Answer
2 years ago #128813

Credentials are in hidden content Please check page Strona główna (there I can't change anything)

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TomaszGrzechnik
TomaszGrzechnik
Accepted Answer
2 years ago #128973

Hi Rashida, When you can check what is wrong? On site I can't do anything!!!! I try many times to add or modify and still all changes is not saving.

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LR
Laurent Robin
Accepted Answer
2 years ago #137867

Hey Tomasz, did you resolve your issue? i have also similar problems.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #129324

Hi,

Sorry for the delayed response.

It seems access issue at my end.

Do you get any error while save in the backend editor, please? I get 403 error popup there (request failed with code 403).

Kindly do let me know.

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TomaszGrzechnik
TomaszGrzechnik
Accepted Answer
2 years ago #129481

Hi Rashida, please see hidden content, now all should be OK.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #129563

Hi,

Thanks for the access. It's working easy and sound for me now.

I can edit with the backend editor and it is showing the changes in the site fine. I have attached a screencast video in the hiddeen content box for you to check.

Best Regards

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D
Dominik
Accepted Answer
2 years ago #129577

Try to disable Modsecurity at your hoster and then edit the page. I have had this happen more than once.

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TomaszGrzechnik
TomaszGrzechnik
Accepted Answer
2 years ago #129612

Thanks for reply Rashida, but nothing changed.... Of course, when I try to edit addon on Page "Strona główna OLD" > Section Logo> Text Addon I can edit like you. Next I press "Save" on top. After that changes are made, but... When I open Page again all changes disapear. On your screencast you didn't back to edited page to check is changes are saved.

When you will try to check, keep in mind that Page "Strona Główna OLD" is set as hidden position in menu. Please don't change anything on other pages. Next please try to change addon name from "Text block" to other name.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #129804

Do you have regular backups? Can I take one and try to make changes at my end?

Did you try to disable mod_security and check as well?

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TomaszGrzechnik
TomaszGrzechnik
Accepted Answer
2 years ago #129837

Hi Rashida, I try to disable/enable mod_security - na changes I use Akeeba Backup - you can make actual backup and download it.

Here https://www.joomshaper.com/forum/question/26989 Toufiq sugest to switch off Route66 - i try, but nothing changes...

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #131817

Hi TomaszGrzechnik,

Please take my apology. I have taken a backup and looking into it.

Best Regards

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