SP Page Builder Doesn't Save The Update - Question | JoomShaper
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SP Page Builder Doesn't Save The Update

P

Pirosoft

SP Page Builder 2 years ago 
Hi, 
after migration from Joomle 3 to Joomla 4 and SPPB 3.X to 5.0.8 i've se issues below:

into the builder pagethe update are saved (the update are visibly on the frontend) but when I close and reopened the page the builder show the content before the previous update and if I save I lose all the update.

the modified into module does't save and are not visible on the frontend.

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7 Answers
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P
Pirosoft
Accepted Answer
2 years ago #127880

Hi, we have find the issue: there was caused by a cache instructions into htaccess file.

We can close the issue. Regards Emanuele

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #127948

Glad to know that your issue is solved and Thanks for the explanation. :)

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #127833

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Database access to check the issue? I will check & get back to you soon. 

-Thanks

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TomaszGrzechnik
TomaszGrzechnik
Accepted Answer
2 years ago #129301

Hi, I have simillar problem. It was posted by me here:https://www.joomshaper.com/forum/question/27239

Can you explain what directives coused problem?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #129336

Disable the route 66 extension and check again. Besides, Please unblock my ip address.

https://prnt.sc/6AqU8P8iuKKn

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TomaszGrzechnik
TomaszGrzechnik
Accepted Answer
2 years ago #129484

Hi Toufiq, IP unlocked :) Rashida checking what is wrong. I check what happens with Route66. Do you suspect that this add-on affects the saves in SP Page Builder?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #129535

Let me know if should i check or not.

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