When I Add And "addon" Then I Can't Save The Page - Question | JoomShaper
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When I Add And "addon" Then I Can't Save The Page

BG

BEATRIZ JIMENEZ GONZALEZ

SP Page Builder 2 years ago

Dear friends,

I just can't save any page when I start to add "addons".

It shows me various messages of error: 403, 5xx, and others, depending on the addon.

My php version is 8.0.29

The same happen with the current and last versions of SP page Builder

Regards,

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3 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #128798

Hello BEATRIZ JIMENEZ GONZALEZ

Which page has this issue? If it is on a specific page, then share the link. Also, share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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BG
BEATRIZ JIMENEZ GONZALEZ
Accepted Answer
2 years ago #128854

Hi Ofi,

The problem is exacatly when I try to make minor changes to my SPPage Builder pages directly in my server (host).

I used to work in my localhost (my own pc) then I export files and database via FileZilla client. It took some time but the site looks good: www.polyrob.net

Joomla and SPpageBuilder versions are the same in both the local and remote server.

When I downloaded the site to my PC, everything was ok with SP PageBuilder.

But when I uploaded it and anter make some corrections, addin texts or addons and save the changes, is exactly when error messages appear. Resulting in that I'm not able to make any corrections directly in the server to a page uploaded from my localhost (PC).

Regards,

Beatriz.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #128919

Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial

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