Error 500 When Upgrading From Php 8.0 To Php 8.1 - Question | JoomShaper

Error 500 When Upgrading From Php 8.0 To Php 8.1

FB

Fernando Bautista

Helix Framework 1 week ago

Best regards, initially I posted my problem on the Joomla forum, but they indicate that there is a problem in Helix Ultimate when moving from php 8 to php 8.1

Last PHP Error(s) Reported :: escribió: [14-Sep-2023 17:48:35 America/Bogota] PHP Warning: Trying to access array offset on value of type null in /home/coopsa/public_html/plugins/system/helixultimate/src/Core/HelixUltimate.php on line 1914

https://forum.joomla.org/viewtopic.php?f=808&t=1003932

My configuration is Joomla 4.3.4 - Helix Ultimate

The curious thing about the case is that I have a practically the same website, with the same configuration but on another hosting, I even have a clone under PHP 8.2 and it works well

My website is: www.coopsanfrancisco.co

I appreciate any help. Thank you.

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12 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago #130388

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access & FTP access to check the issue? I will check & get back to you soon. 

-Thanks

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FB
Fernando Bautista
Accepted Answer
1 week ago #130493

Send data in hidden section.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago #130585

The curious thing about the case is that I have a practically the same website, with the same configuration but on another hosting, I even have a clone under PHP 8.2 and it works well

Based on this part maybe your server blocked to load the files properly.

Please upgrade the PHP version & provide me the FTP access.

-Thanks

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Fernando Bautista
Accepted Answer
1 week ago #130712

Best regards, I publish hidden ftp access data

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago #130715

You didn't upgrade the PHP version. That's why the error doesn't appear.

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Fernando Bautista
Accepted Answer
1 week ago #130727

I just updated to php 8.1

Keep in mind that it is a clone of the original site, therefore, I ask you the favor of once you have located the damage and the solution, tell me to proceed to solve it at the production site.

Thank you.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago #130731

Directory is empty

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Fernando Bautista
Accepted Answer
1 week ago #130739

Before connecting, in your ftp manager use the encryption option - use only "insecure" plain ftp

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago #130746

Sorry! It doesn't work.

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Fernando Bautista
Accepted Answer
1 week ago #130749

I am connected to filezilla, with the same data that I gave it and it works fine.

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Fernando Bautista
Accepted Answer
1 week ago #130761

Well, I just got a tremendous surprise, I don't know if it was because I applied the latest Helix update but the site is working under PHP 8.1. I really didn't expect that, but hey, it seems to have been fixed thanks to that update.

In any case, thank you very much for your kind attention and collaboration.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago #130766

You are most welcome & Thanks

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