Hi there!

Sorry for your issue.

I have just checked and textblock text content editing and writting seems fine at my end.

Which text editor you are using there, please? Would you please explain your issue with a screencast to understand it better?

Best Regards

Hi Rashida, I am using JCE Editor Pro sorry - but key to add image does not work. I edit any article and module fine using JCE - but not in Pagebuilder How can I show you - or should I provide access to my test site ? kind regards Rita

Hello, would you please kindly help me on this issue? kind regards Rita

Hello, furthermore to the Addon : Text Block so I cannot write into it - what I do is copy the text from a notepad and paste it into the code view of the text block but on saving it keeps on adding empty parameters ( <p>&nbsp;</p> )at the bottom of the code I then enter again - cancel - save again - but as soon as I access again in order to make some change to the block I get new empty paramters !!!! Please advise on that to do kind regards Rita

sorry - disappointed not having heard back at all on my issue.

Could you please let me know if I installa SP Page Builder over again - will this overwrite the component keeping all my settings of the pages I made so far ?

I was thinking of re-installing PageBuilder - can I install on top of installation ? or do I need to uninstall first?

I very much like the Page Builder - but I also need to write into the text boxes.

I very much hope to receive an answer soon

kind regards Rita

Hi Rita,

Please take my sincere apology for the delayed response.

Kindly check this troubleshooting points to see if it helps:

https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting#in-the-text-addon-i-have-empty-lt-p-gt-tags-when-using-the-jce-editor

Let me know the outcome.

Best Regards

Hi Rashida, thank for your reply.

So I have tried to follow the trouble shooting:

• cleared all cache again - also on browser
• JCE was already set to None: Line Break
• I am not using Compression on css and javescript
• there is no Cookie Plugin at the moment
• No Cloudflare
• I have no Rocket Loader
• the only other extension except for default Joomla4 was UniteSlider - I now have uninstalled
• I have another site (with Cookie plugin) and writing into Text Block works fine !

Really what it comes down to is that the keyboard is not being interpreted correctly; see below the code having typed: ssss

&nbsp;&nbsp;ssss&nbsp; <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p>

and hitting the Enter key - the cursor moves up instead of down.

Do you have a trouble shooting for Keyboard behaviour on Text Block - the keyboard is fine on say Image Addon with title

kind regards Rita

Hi, since I cannot waste any more time on this - I have now created a new domain and installed everything from scratch - so now all is working. have a good day