One Clip: The Close-button (x) Of The Hamburger Menu is Not Working On Mobile Devices. - Question | JoomShaper
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One Clip: The Close-button (x) Of The Hamburger Menu is Not Working On Mobile Devices.

M

Mia

Template 2 years ago

I just noticed another problem: The close-button (x) of the hamburger menu is not working on mobile devices. How can I fix this? This also affects other sites / templates like www.kanzlei-krenn.at

Thanks! Mia

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8 Answers
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #133085

Hello Gudrun

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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M
Mia
Accepted Answer
2 years ago #133186

Alright, please find it in the hidden content box.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #133331

Sorry, your given credentials do not match. Please check and share again.

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M
Mia
Accepted Answer
2 years ago #133339

I just tested them, could you check again? Thanks!

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M
Mia
Accepted Answer
2 years ago #133951

Any news? Thanks!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #140964

Apology for the delayed response. Please share the correct credentials to check the issue.

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M
Mia
Accepted Answer
1 year ago #141389

Hello, after updating on Joomla 5 it works. But thanks anyways! Cheers, Mia

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #142572

You are welcome 😊

Glad that it is working fine.

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