Problem to ulpoad intro and full img from backend article after update to joomla 4.
Site: http://rivistageomedia.it
Access is denied for users, we tryied with all the browsers, in the attachment the screen result.
Thans for your support
Staff replied
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Upload images in article problems after Gazette update from J3 to J4
9 replies
Ofi Khan Staff
Hello Renzo Carlucci mediaGEO
What is the exact error? Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur
Best regards
Renzo Carlucci mediaGEO Asked this
Chek on the images:
- Open article and select tab Images and Link
- Windows to select images not opening
Ofi Khan Staff
Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.
Renzo Carlucci mediaGEO Asked this
Ok
Ofi Khan Staff
It seems to be working. I have created a test article and checked.
Renzo Carlucci mediaGEO Asked this
Yes correct from your desktop.
The problem is only from some desktop of our collaborators. For example:
Google Chrome
Version 117.0.5938.92 (Office Build 64 bit) on Ubuntu.
Ofi Khan Staff
Can you confirm this that this error only happens on Ubuntu? Please try other browsers on Ubuntu. Try to use the latest versions.
Renzo Carlucci mediaGEO Asked this
Not only in Ubuntu, also in Mac Osx Sierra, Windows 10, just to mention some computers used by our collaborators.
Ofi Khan Staff
Apology for the delayed response. Please check the issue with MAC OS Sonoma.
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