Cannot set properties of undefined (setting 'external_plugins') - Forum | JoomShaper
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Cannot set properties of undefined (setting 'external_plugins')

Asked by Sensible IT Solutions 3 years ago Last activity 3 years ago

Installed the quickstart package of Doctor

Haven't installed anything else

When I try and edit the Text Block on pages I get: Unhandled Runtime Error: Cannot set properties of undefined (setting 'external_plugins')

On both front end and backend editor.

Joomla and SP Page Builder Pro are up to date

Accepted answer

Marked as the solution
Toufiq Senior Staff

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Installed the latest version of Page Builder and it works fine. Please check and let me know.

-Thanks

1 more reply

Sensible IT Solutions Asked this

Hi Toufiq,

All looks to be working now, thank you

Toufiq Senior Staff

You are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.

To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.

As for writing a review about our product and support quality, we would greatly appreciate it! Your feedback helps us improve and serves as a valuable reference for others. Please take a moment to share your thoughts about your experience with our product and the support you received. Your input is valuable to us and the community. Thank you in advance for your time and support.

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Team Lead, Tech Support (JoomShaper)

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