Hi,
I type 3 here : https://prnt.sc/x5q6PWVGU43S
But then the value is reset to 10 systematically : https://prnt.sc/lbx67FDa9BOr
Could you please fix this bug ?
Thanks
L.
Solved
SP Page Builder
BUG : sp page builder v5 space addon width
Asked by Laurent
3 years ago
Last activity 2 years ago
Accepted answer
Marked as the solution
Mehtaz Afsana Borsha Staff
Yes its normal.
10 more replies
Mehtaz Afsana Borsha Staff
Hi
Thanks for contacting us. Could you please give me a screen video of that issue? And also please share your super admin access.
-Regards.
Laurent Asked this
video and super admin access is not necessary.
please try it by yourself on your own test website, you will see :
from the front-end do this :
- insert a empty space addon and type 5 like this : https://prnt.sc/37A2PL2YhJQU
- then click outside the addon like this : https://prnt.sc/CA15kOQYe-MY
- you will see the value is reseted to 10 : https://prnt.sc/5Go8Q9qHoSZh
So please, try it, you will see immediately.
Mehtaz Afsana Borsha Staff
Ok I will inform our team about it.
Laurent Asked this
hello,
do you have any news about this fix ?
thanks
Mehtaz Afsana Borsha Staff
Sorry not yet, allow our team some time please.
Laurent Asked this
Hi,
What's news about this bug ?
I saw you release SP page builder 5.2.0
It is very good to release new features, but could you please make an effort to correct bugs?
I think the maturity and the stability of the product is equal important than having new features.
Thanks
Mehtaz Afsana Borsha Staff
Sorry for your issue. It's already on our bug list, I hope the team will solve it soon. There is too much workload pressure that's why it takes time. I apologize on behalf of them.
Laurent Asked this
any news please?
no feedback since 2 month.....
Mehtaz Afsana Borsha Staff
No sorry I dont get any feedback about it.
Laurent Asked this
could you please check it.
because this bug has been reported 2 months ago.
this is definitively not acceptable.
Mehtaz Afsana Borsha Staff
Could you please keep a full site backup and try our latest version of page builder? If it does not work please let me know.
Laurent Asked this
tested with SPPB v5.2.5
problem still exist, please try by yourself.
type 3 here : https://prnt.sc/x5q6PWVGU43S but then the value is reset to 10 systematically : https://prnt.sc/lbx67FDa9BOr
So it seems that the minimum value allowed is 10.
is it normal?
Laurent Asked this
ok understood.
Mehtaz Afsana Borsha Staff
Ok. Have a nice day :)
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