Error After Instal Of SPPB5 - Question | JoomShaper
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Error After Instal Of SPPB5

Libor

Libor

SP Page Builder 2 years ago

Hi, after instalation of SPPB5 to J4 site i have this error Failed opening required '/data/web/virtuals/120848/virtual/www/domains/abc-computers.cz/administrator/components/com_sppagebuilder/builder/classes/base.php' (include_path='.:/data/web/virtuals/120848/virtual')

Many thanks for help.

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5 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #135339

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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Libor
Libor
Accepted Answer
2 years ago #135347

Hi Toufiq,

access in hidden area. web is my test domain for J4 migration . After migration to J4 i instaled SPPB5 with this error. Could not even reinstall SPPB Pro. I had to install builder/classes/base.php via ftp. Then it was possible to return to SPPB Pro.

Many thanks.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #135352

Please check & let me know. Thanks

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Libor
Libor
Accepted Answer
2 years ago #135356

Now works fine. Many thanks.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #135471

You are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.

To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.

As for writing a review about our product and support quality, we would greatly appreciate it! Your feedback helps us improve and serves as a valuable reference for others. Please take a moment to share your thoughts about your experience with our product and the support you received. Your input is valuable to us and the community. Thank you in advance for your time and support.

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We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.

Best regards,

Toufiqur Rahman

Team Lead, Tech Support (JoomShaper)

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