SP PAGE BUILDER PRO NOT WORKING
Rhema N. Abu
Hi , i have an active subcription plan that allows me access to templates and extensions, i am working on a site and while i wanted to add up a slidshow from the pre-made block section, i noticed a button saying "BUY PRO"
like i said, i have an active subscription plan, i have also inserted my email and license keys yet i keep seeing that button that say " Buy Pro"
See attached screenshot in this link: https://snipboard.io/0PyzlS.jpg
please help reslove, it's URGENT!!
- Rhema Nas
Paul Frankowski
Accepted AnswerHi Rhema,
start with tip #1 : https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting
follow all steps 1-5
Rhema N. Abu
Accepted AnswerHi Frank, thanks alot, i cleared cache and it works fine now !
Could it be the same issue that applies to Easy Store Based templates showing insert license key and email ?
see screenshot here pls: https://snipboard.io/cKMQiL.jpg
Paul Frankowski
Accepted AnswerEasyStore is also commercial/Pro version only. So keys must be put inside EasyStore Settings:
administrator/index.php?option=com_config&view=component&component=com_easystore
Rhema N. Abu
Accepted AnswerOkay Paul, i will do just that and let you know.
i really appraciate your time and swiftness with profering resolution.
Many Thanks to you Paul.
Rhema N. Abu
Accepted Answeri did as you instructed, i added my email and the license key but still getting same error pls see attached screenshot in this link: https://snipboard.io/5Hb9v3.jpg
please help me it's Urgent
Paul Frankowski
Accepted Answereasy steps may help a lot. You're welcome.
Rhema N. Abu
Accepted Answeri did as you instructed, i added my email and the license key but still getting same error pls see attached screenshot in this link: https://snipboard.io/5Hb9v3.jpg
please help me it's Urgent