Error Instagram Addon after updating SP Page Builder 5.1.7 - Forum | JoomShaper
Staff replied SP Page Builder

Error Instagram Addon after updating SP Page Builder 5.1.7

Asked by Hans Blaettler 2 years ago Last activity 2 years ago

Hi,

After updating SP Page Builder 5.1.7, I've noticed an error on the webpage (homepage in this case) containing the Instagram Addon: Class 'Joomla\CMS\HTML\Helpers\StringHelper' not found

It seems that the error only occurs when Image Caption is selected in Show stats!! If Image Caption is not selected, the addon works fine.

The only file containing StringHelper is components/com_sppagebuilder/addons/instagram_gallery/site.php on lines 18, 163 and 206...

Please advice what to do?

Kind regards,
Hans

7 replies

Oldest first Newest first Most helpful
Ofi Khan Staff
2 years ago

Hello Hans Blaettler

Apology for the inconvenience. I have not found your issue on my checking. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

Hans Blaettler Asked this
2 years ago

Hello Ofi Khan,

Thank you for check, hope you will find the error.

In Hidden Content you will find login details.

KInd regards,
Hans

Ofi Khan Staff
2 years ago

Please update SP Page Builder and check the issue with 5.1.9. We have fixed an instagram issue in the latest version.

Hans Blaettler Asked this
2 years ago

Hi,

In update 5.2.0 the error still exists...

Kim V
2 years ago

are you using article scroller? this seems to break my site.

Hans Blaettler Asked this
2 years ago

No, I'm using Instagram Gallery...

Ofi Khan Staff
2 years ago

Homepage looks okay to me with Instagram Addon Gallery. Which page has this error?

Hans Blaettler Asked this
2 years ago

Hi,

The error only occurs when I activate the option Image Caption in the Instagram Addon:

When deactivated, the homepage looks okay again...

Ofi Khan Staff
2 years ago · edited

Now I get your issue. I have fixed in on your site. Please check it now.

Helmut Hauke
2 years ago

Hello, I have the same problem on my website. Anything after version 5.1.6 will deliver this error. For me, the cause is the article scroller. If it is disabled, the page will work with version 5.2.2

Ofi Khan Staff
2 years ago

Hello Helmut Hauke

Please post a new question regarding your issue. We will check and help you.

Best regards

Log in to reply.