Error Instagram Addon After Updating SP Page Builder 5.1.7 - Question | JoomShaper
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Error Instagram Addon After Updating SP Page Builder 5.1.7

Hans Blaettler

Hans Blaettler

SP Page Builder 2 years ago

Hi,

After updating SP Page Builder 5.1.7, I've noticed an error on the webpage (homepage in this case) containing the Instagram Addon: Class 'Joomla\CMS\HTML\Helpers\StringHelper' not found

It seems that the error only occurs when Image Caption is selected in Show stats!! If Image Caption is not selected, the addon works fine.

The only file containing StringHelper is components/com_sppagebuilder/addons/instagram_gallery/site.php on lines 18, 163 and 206...

Please advice what to do?

Kind regards, Hans

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11 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #136930

Hello Hans Blaettler

Apology for the inconvenience. I have not found your issue on my checking. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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Hans Blaettler
Hans Blaettler
Accepted Answer
2 years ago #136936

Hello Ofi Khan,

Thank you for check, hope you will find the error.

In Hidden Content you will find login details.

KInd regards, Hans

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #138658

Please update SP Page Builder and check the issue with 5.1.9. We have fixed an instagram issue in the latest version.

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Hans Blaettler
Hans Blaettler
Accepted Answer
2 years ago #138766

Hi,

In update 5.2.0 the error still exists...

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KV
Kim V
Accepted Answer
2 years ago #138767

are you using article scroller? this seems to break my site.

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Hans Blaettler
Hans Blaettler
Accepted Answer
2 years ago #138834

No, I'm using Instagram Gallery...

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #138777

Homepage looks okay to me with Instagram Addon Gallery. Which page has this error?

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Hans Blaettler
Hans Blaettler
Accepted Answer
2 years ago #138833

Hi,

The error only occurs when I activate the option Image Caption in the Instagram Addon:

When deactivated, the homepage looks okay again...

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #139879

Now I get your issue. I have fixed in on your site. Please check it now.

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HH
Helmut Hauke
Accepted Answer
1 year ago #140104

Hello, I have the same problem on my website. Anything after version 5.1.6 will deliver this error. For me, the cause is the article scroller. If it is disabled, the page will work with version 5.2.2

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #142042

Hello Helmut Hauke

Please post a new question regarding your issue. We will check and help you.

Best regards

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