ERROR AFTER UPDATING SPPAGE BUILDER TO Latest On Strove Templaate - Question | JoomShaper
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ERROR AFTER UPDATING SPPAGE BUILDER TO Latest On Strove Templaate

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Ayodeji Dare

SP Page Builder 8 months ago

I updated my site to the latest SP Page Builder 5.5 I got the below error,

Please I need help:

The error below: Failed opening required '../administrator/components/com_sppagebuilder/vendor/autoload.php' (include_path='.:/opt/alt/php82/usr/share/pear:/opt/alt/php82/usr/share/php:/usr/share/pear:/usr/share/php')

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20 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 8 months ago #183025

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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Ayodeji Dare
Accepted Answer
8 months ago #183027

Thank you for your response. Kindlyfind details below.

In addition I updated from vs. 5.3.4 to 5.5.0

Or cant i do that? Or I should upgrade gradually from 5.3.4 to 5.3.5 etct??

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Toufiq
Toufiq
Accepted Answer
Senior Staff 8 months ago #183039

FTP access, Please.

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Ayodeji Dare
Accepted Answer
8 months ago #183053

Kindly find below

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Toufiq
Toufiq
Accepted Answer
Senior Staff 8 months ago #183067

Please check the screenshot.

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Ayodeji Dare
Accepted Answer
8 months ago #183089

Kindly use the FTP detalis below.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 8 months ago #183113

Please check now. Thanks

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Ayodeji Dare
Accepted Answer
8 months ago #183117

Thank you so much. Its been resolved now.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 8 months ago #183120

You are most welcome & Thanks

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Digima
Digima
Accepted Answer
8 months ago #183115

Hi i get almost the same issue after install SP PB 5.5.0 Solution was to go back to: 5.4.6

I get DB error after i install 5.5.0 and i get below.

0 Failed opening required '/www/webvol11/09/18z2kfxelw2wbau/vagskvalp-inredning.se/public_html/administrator/components/com_sppagebuilder/vendor/autoload.php' (include_path='.:/www/webvol11/09/18z2kfxelw2wbau/vagskvalp-inredning.se/public_html')

Is it best to wait for next version?? Or do you get any tip how to solve this.

Mikael A

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Toufiq
Toufiq
Accepted Answer
Senior Staff 8 months ago #183121

Hi there,

Please provide me administrator access.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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Digima
Digima
Accepted Answer
8 months ago #183124

Hi here is login info.

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Digima
Digima
Accepted Answer
8 months ago #183126

Hi here is FTP cred, if you need that. Ps. I have multipli backups.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 8 months ago #183131

I just rolled back 5.4.6 version. I will check this issue by tomorrow. Thanks

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Digima
Digima
Accepted Answer
8 months ago #183597

Hi any news about this ?

Kindly Mikael A

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Toufiq
Toufiq
Accepted Answer
Senior Staff 8 months ago #183603

Provide me permission to download backup.

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Digima
Digima
Accepted Answer
8 months ago #183613

it,s ok to take a backup Kindly Mikael A

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Toufiq
Toufiq
Accepted Answer
Senior Staff 8 months ago #183615

Here is the solved backup. Download & install this backup on your localhost or staging site. If everything works fine then you can move it on your live server.

https://drive.google.com/file/d/1n127Vtd-rPpKcqP3T7e32PnnZtr2izCe/view

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Digima
Digima
Accepted Answer
8 months ago #183651

Hi after i read all files to the site i get this.. Se url. https://www.vagskvalp-inredning.se/images/dump.png

Not. I can very easly rollback if you try to fix it with the ftp, on the ordinary site. This site is not live yet so there is no problem.

Kindly Mikael

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Toufiq
Toufiq
Accepted Answer
Senior Staff 8 months ago #183653
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