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ISSUE WITH PAYMENT GATWAYS EASYSTORE V1.0.4

Rhema N. Abu

Rhema N. Abu

EasyStore 1 year ago

Hello, so i noticed the payment gateways on my EasyStore powered site are freezing and would not connect , even the paypal that worked fine in v1.0.3 is also 'frozen'.

please help check this issue for me .

i dropped the login credenials in private .

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7 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #138197

Hi Rhema,

As 1st step: configure your mail correctly as EasyStore use Joomla email but in this web server default php mail is disabled - You need to configure SMTP for email we use this for order confirmation email. You need to work inside Global Configuration > Server (tab) > Mail. There is also "Sent Test Email" button to check if all works!


In meantime, I made backup of your site and sent to our developer.

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Rhema N. Abu
Rhema N. Abu
Accepted Answer
1 year ago #138284

Hello Frank, thank you for the feedback, yes i already configured the SMTP and sent a test mail and the test mail worked successfully.

i just need the payment gateways to work please.

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Rhema N. Abu
Rhema N. Abu
Accepted Answer
1 year ago #138544

Hello Frank, please any updates on the Payment Gateways Issues? any feedback from your developers ??

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Rhema N. Abu
Rhema N. Abu
Accepted Answer
1 year ago #139273

Hi Frankowski, please help check the payment gateways on my site , i have been lodging this complint since last week yet no one did anything about it.

please i need the payment gateways fixed on my site, i will appreciate if you guys get this issue sorted out as soon as possible pls.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #138546

do you still have that same issue, it should be fixed after SMTP settings according to info from our developer.

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Rhema N. Abu
Rhema N. Abu
Accepted Answer
1 year ago #138557

Yes Frank, same issue persist, please can you just do a test, add a product to cart and click pay , you would notice it does not get past the interface that says pay.

it does not load the payment gateways to show where you would input card details. paypal does not load.

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Rhema N. Abu
Rhema N. Abu
Accepted Answer
1 year ago #138752

Hello Frank, please did you test the payment gateways on the site to see for yourself?

i need this issue resolved please!

the payment gateways are not working !!

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