Hi, I have just had to completely rebuild my website due to the inability to upgrade to the latest version without getting a CatID duplicate error.
Now that is done I have two new errors.
I cannot upload images without it getting stuck at 100% and failing to upload.
The edit page is embedded in the back end of Joomla which means the savd button is hidden behind the top menu and there is little space to work.
Your database table structure was not up to date. It has been fixed. Please check it now.
Hi any help on this please? My client is on the verge of asking us to move away from SP Pagebuilder.
That doesn't look like SP PageBuilder problem as the interface you show is totally different on mine (Joomla 4 /SP PB 4) Are you using some kind of additonal component to change your admin area window? I would look at those first! PS. I am just commenting, I don't work here!
Thanks for replying Haluk. The Pagebuilder staff don't seem keen to.
No I have nothing like that installed. I have this, and some of Tassos' software (Convert Forms etc) and that is it!
You say that but I can see you are using Phoca Commander. I had to Google it! It gives you two panel display etc in Joomla backend. Your picture is not of an standard Joomla/SP PB backend. I think it is a Phoca Commander problem. I'll post some pics of my site backend in a bit.
![https://prnt.sc/gTuZyEO7_X3H]
![https://prnt.sc/2FN3ojt4H_SC]
![https://prnt.sc/TadcLODNOSZm]
Showing you standard J4 component drop down (I have some added components) and what happens when you click on SP page builder component (v4 and v3)
Hi Haluk, Phoca Commander was installed but I did not reinstall it after the rebuild so there are no PC files on the new build. I just need to remove the menu entry from PHP MyAdmin.
It should look like your last screenshot.
Hello David Rogers
Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.
Best regards
Hi thanks, details below
Database details
Please uninstall SP Page Builder and install it again. Then check your issue. Please keep a backup first before uninstalling.
Thanks, that has cured the display problem but I now get this when trying to create a new page
An error has occurred.
0 Call to a member function children() on null
And it has also not sorted the problem where images will not upload
I get a Status code: 500 message
I have checked your site backup on my localhost. I am finding 3 sppagebuilder tables in your database. Basically, there are 3 prefix on your database. This might be creating conflicts. Please check your database and fix this. For example, you have 3 tables like aaa_sppagebuilder, bbb_sppagebuilder, ccc_sppagebuilder. There should be only 1.
OK I have deleted all of those and the two problems still persist
Hi again, I have deleted these entries and it has not made any difference to the two problems as it was not calling those prefixes
I have shared your credentials to the developer team. They will check and share the fix. Please allow us some time.
Super Ofi, thank you, all problems fixed. have a great weekend
You are welcome 😊
I have a humble request. It would be very kind of you if you can manage some moment to give us feedback onÂ
This will inspire us to improve.
