SP Page Builder update problem on Joomla 5 - Forum | JoomShaper
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SP Page Builder update problem on Joomla 5

Asked by Druskus 2 years ago Last activity 2 years ago

Hi, I wanted to report you a problem on SP Page Builder updates on Joomla 5. I have verified with other people that with two different versions of Joomla the updates are not detected.
On Joomla version 5 using SP Page Builder 5.1.6 the update is not detected, instead on Joomla version 4 it detects the latest version.
I tried an incremental upgrade from SP Page Builder version 5.1.8-5.1.9-5.2.0 but without the upgrade being detected.
Instead, Helix Ultimate is detected

Can you guys do a verification as well?

5 replies

Oldest first Newest first Most helpful
Steven Saunders
2 years ago

Me too! I just figured this out myself after a couple days of trying, and now I see your new post. Good on you!

Rashida Rahman Staff
2 years ago

Hi there!

Sorry for your issue.

It is looking good at our end: https://prnt.sc/q_fqyQQCAdm8

Would you please recheck that if the email and license key are in the settings well and safe?

https://www.joomshaper.com/documentation/sp-page-builder/how-to-tips#how-to-add-the-license-key-and-activate-pro-feature

You may try also to remove them, save, clear both Joomla and browser caches deeply. Then re-enter them, save, clear caches.

Kindly let us know if it helps!

Best Regards

Longosoft
2 years ago

Hi,
I saw you changed the tag <targetplatform name="joomla" version="((3.(10|9|8))|(4.[0-5])|(5.[0-5]))"/>

Now it works! Thanks for the fix!

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